Reports & Analytics
With all the
customer data stored in Maximizer Enterprise, how do you know what’s working
and what’s not? What’s in the sales pipeline for the next 30 days for each
sales rep? Which marketing campaigns are driving the best response? Which
customer service reps are the least productive? In order to make effective and
timely business decisions, you need real-time updates on relevant information.
Make sense of all your customer data with built-in
pre-formatted reports – for marketing, sales and customer service.
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Reduce the
amount of time and effort sales people spend on generating reports so
they can spend more time selling.
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Run
real-time updates in over 150 standard reports, including sales
forecasts, account activities and phone logs, segmented by account
manager, sales team leader and more.
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Track status
for each lead source to gain visibility into which programmes are
producing hot leads and which are not.
- View
reports on overdue customer service cases by rep, including elapsed
time, priority level and status. Analyse customer support cases by
product, category, queue and more.
- With
one click, sort your information the way you want to see it and print
column reports and notes reports. Even generate mailing labels for
customers and calendar pages for standard Dayrunner and Franklin
Planner™ organisers and more.
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