eCommerce
Leverage the Internet to drive online sales,
marketing, customer service
The business world
is global. Are you keeping up? Leverage the Internet to drive online sales,
marketing and customer service and grow your business.
Extend your Sales Channel
- Reach a broader
customer base with an online store.
- With a self-hosted
e-commerce store, your customer reach becomes unlimited. Sales staff can now
focus on selling more complex products or acquiring new customers.
Enable Secure Transactions
-
Allow customers to
purchase through real-time, SSL-encrypted credit card transactions.
-
Protect
yourself through payment gateways which check for credit card fraud.
Drive more Purchases to your Online Store and Increase Repeat Business
-
Leverage your
marketing campaigns with promotions and seasonal offerings through e-coupons
which customers can redeem through your online store.
-
Integrate marketing and sales online by linking purchases to customer records
in your databases and managing the entire workflow process.
Generate Leads from your Website and Route them to your Sales Team
-
Capture
leads from your website directly into your database without re-typing
information, including contact information and other custom fields - collect the
information you want, how you want it, without violating new privacy and
anti-spam legislation.
Provide Faster Answers and Improve Satisfaction with Customer
Self-Service
- Empower
customers to login to your website and view the status of their online
orders to alleviate time from your customer service staff.
- Publish
answers to Frequently Asked Questions directly to your online Knowledge Base
and resolve customer issues faster.
- Enable
customers to check on the status of their customer service cases through
your secure web-based Customer Portal.
- Enable
customers to update their own user profiles online, including optional
updating of contact information. Updates are captured automatically in your
Maximizer Enterprise database.
|
|
