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eCommerce

Leverage the Internet to drive online sales,
marketing, customer service

The business world is global. Are you keeping up? Leverage the Internet to drive online sales, marketing and customer service and grow your business.  

Extend your Sales Channel
  • Reach a broader customer base with an online store.
  • With a self-hosted e-commerce store, your customer reach becomes unlimited. Sales staff can now focus on selling more complex products or acquiring new customers.
Enable Secure Transactions
  • Allow customers to purchase through real-time, SSL-encrypted credit card transactions.  
  • Protect yourself through payment gateways which check for credit card fraud.
Drive more Purchases to your Online Store and Increase Repeat Business
  • Leverage your marketing campaigns with promotions and seasonal offerings through e-coupons which customers can redeem through your online store.
  • Integrate marketing and sales online by linking purchases to customer records in your databases and managing the entire workflow process.
Generate Leads from your Website and Route them to your Sales Team
  • Capture leads from your website directly into your database without re-typing information, including contact information and other custom fields - collect the information you want, how you want it, without violating new privacy and anti-spam legislation.

  • Turn web visitors into customers by automatically routing your web leads to sales people with an automatic e-mail alert.

  • With the Advanced Customisation Suite, monitor which customers are active on your site by tracking responses directly in their contact record.

Provide Faster Answers and Improve Satisfaction with Customer Self-Service
  • Empower customers to login to your website and view the status of their online orders to alleviate time from your customer service staff.
  • Publish answers to Frequently Asked Questions directly to your online Knowledge Base and resolve customer issues faster.
  • Enable customers to check on the status of their customer service cases through your secure web-based Customer Portal.
  • Enable customers to update their own user profiles online, including optional updating of contact information. Updates are captured automatically in your Maximizer Enterprise database.
 
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CABC are also certified providers of
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     Maximizer Business Achievement Award Winners 2004

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