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Access your CRM on the move with MaxMobile

Wherever you are, and whenever you want, you can now access your essential CRM data through mobile devices such as Blackberry, Windows Mobile and iPhone, and other smart phones. You just need MaxMobile, the Maximizer CRM mobile option available with the latest CRM release.

The advent of MaxMobile means you can reliably respond to customers while on the road and kiss goodbye to being chained to the office, or dependent on the laptop, in order to access your CRM.

With direct installation on each device, MaxMobile gives you access to accounts, sales, order status and schedules when you’re out and about, freeing you from the uncertainties of remote PC connectivity or unmanageable paper records. A pre-set list of contacts, tasks and appointments can be stored on the device and wirelessly updated with the office. Your entire CRM data is also accessible via the internet and any emails sent from the device automatically update the central history.

But MaxMobile is also about improving the customer experience, as CABC’s Ian Wallace explains. “When a mobile worker is doing business with a customer face-to-face away from base, it helps enormously if he has all of the customer’s information, past and present, right at his fingertips. And that’s what MaxMobile delivers.

“You can review a customer status, see past buying history and customer service cases at the office, all while the customer is waiting"

“That means you can meet your customers’ demand for near real-time response to their issues and leave them completely satisfied with their experience in dealing with you. And that should translate into greater loyalty to your business.”

CABC verdict: MaxMobile will really improve customer interactions for remote or mobile workers by giving them immediate access to their key CRM data.

MaxMobile is included in your licence for Maximizer CRM  Enterprise editions and is an option in Group edition. To set it up, or to discuss an upgrade, just call CABC.

You can learn more about MaxMobile from the links below:-

Demo on Blackberry smartphones and Playbook©

MaxMobile CRM For Blackberry brochure

Mobile CRM for BlackBerry supported products

MaxMobile Supported wireless devices, browsers and Windows Mobile Devices



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